GDPR Privacy Notice And Policy


At Paladin Cast Iron Radiators we are committed to safeguarding the privacy of our Customers, Suppliers and our website
This policy applies where we are acting as a data controller with respect to the personal data that you provide us, or that we
collect from you whilst you visit our Website.


What are cookies
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded
to your computer, to improve your experience. This page describes what information they gather, how we use it and why we
sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this
may downgrade or ‘break’ certain elements of the sites functionality.
For more general information on cookies see the Wikipedia article on HTTP Cookies.

How we use cookies
We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for
disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you
leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this).
Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will
usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not
disable cookies.


Account related cookies
If you create an account with us then we will use cookies for the management of the signup process and general
administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to
remember your site preferences when logged out.

Login related cookies
We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single
time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access
restricted features and areas when logged in.

Third party cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party
cookies you might encounter through this site.

This site uses google analytics which is one of the most widespread and trusted analytics solution on the web for helping us to
understand how you use the site and ways that we can improve your experience. These cookies may track things such as how
long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.


We may process information contained in any enquiry you submit to us regarding goods and/or services (enquiry data). The
enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The
legal basis for this processing is (consent).

We may process information relating to our customer/supplier relationships, including customer/supplier contact information
(“customer relationship data”). The customer/supplier relationship data may include (your name, your employer, your job title
and role, your contact details, and information contained in communications between us and you or your employer. The
source of the customer/supplier relationship data is you or your employer. The customer/supplier relationship data may be
processed for the purposes of managing our relationships with customer, communicating with customers, keeping records of
those communications and promoting our products and services to customers. The legal basis for this processing is (Consent)
or our legitimate interest, namely the proper management of our customer/supplier relationships.

We may process information that you provide to us for the purpose of subscribing to our email notifications and/or offers
(“notification data”). The notification data may be processed for the purpose of sending you relevant notifications. The legal
basis for this is “consent” or the performance of a contract between you and us and/or taking steps, at your request, to enter
into such a contract.

We may process/disclose your personal data identified in this policy where necessary for the purposes of obtaining or
maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is the
legitimate interests, namely the proper protection of our business against risks.


This section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our
legal obligations in relation to the retention and deletion or personal data.
Personal data that we process for any purpose shall not be kept for longer than necessary to fulfil the purposes for which it is
processed, including the security of the processing complying with legal and regulatory obligations. (Accounting and statutory
retention terms)
If you wish to withdraw consent, please contact us on 01205 280354.


We will take appropriate technical and organisational precautions to secure your personal data and to prevent loss, misuse or
alterations of your personal data.
We will store or personal data on secure servers, personal computers and mobile devices, and secure manual record-keeping


From time to time we may update our Privacy statement.